Freight Virtual Assistant
Precision in Logistics. Excellence in Support.
Bridging the gap between carrier coordination and operational efficiency with an engineering mindset.
Let's Connect
About Me
Ivan Daniel Acebuche
A logistics professional with over a year of experience in high-volume sales at Nordia Quantrics Experience and customer service at Concentrix.
My background in Civil Engineering brings a unique analytical precision and structured problem-solving approach to freight operations — turning complexity into clarity.
📍 Naga City, Philippines
English (Philippines)
Core Competencies
The Skill Grid
Three pillars of capability built for high-performance freight support.
Logistics Operations
Carrier Coordination, Dispatch Assistance, and Freight Brokerage Support — managing the full lifecycle of freight movement.
Communication
Advanced English proficiency, skilled negotiation, and a client-first approach to satisfaction and retention.
Technical Proficiency
LTMS (Land Transportation Management System), Microsoft Office Suite (Excel/Word), and Remote Workflow Management.
What I Deliver
Freight VA Services
Carrier Coordination
Sourcing, vetting, and communicating with carriers to ensure timely load coverage and compliance.
Dispatch Assistance
Real-time support for drivers and brokers — managing schedules, documentation, and route logistics.
Brokerage Back-Office
Rate confirmations, load tracking, invoicing, and CRM updates — keeping operations running smoothly.
Experience
Professional Timeline
1
Concentrix
Customer Service Representative
Nov 2020 – Dec 2021
Healthcare accounts, high-volume call handling, and accurate information processing under strict compliance standards.
2
Nordia Quantrics Experience
Sales Representative
Feb 2025 – May 2026
MTS S2S (Serve to Sell) methodology, work-from-home efficiency, and consistent performance in a remote sales environment.
3
Freight VA Transition
Freight Virtual Assistant
2025 – Present
Applying logistics training and engineering discipline to deliver precision freight support for brokers and carriers.
Training & Certification
Specialized Freight Training
Formal, structured education in freight operations — purpose-built for the virtual assistant role.
1
3-Day Freight VA Challenge
Certified completion — intensive hands-on training covering carrier outreach, load boards, and broker communication.
2
Freight Broker VA Program
Freight Courses 101 (April 2026) — comprehensive training in brokerage operations, documentation, and workflow management.
Education
Engineering Meets Logistics
Bachelor of Science in Civil Engineering
University of Nueva Caceres — Currently Pursuing
Civil Engineering instills a systematic, data-driven mindset — one that translates directly to logistics: analyzing systems, optimizing flows, and solving problems under pressure.

Engineering principles + freight training = a VA who thinks in systems, not just tasks.
Why Hire Me
The Engineering Advantage in Freight
Analytical Precision
Engineered thinking means I don't just complete tasks — I optimize them.
Proven Efficiency
Over a year in high-volume remote roles — disciplined, reliable, and results-driven.
Client-Focused
Healthcare and sales backgrounds built a strong foundation in communication and accountability.
Key Metrics
By the Numbers
1+
Year of Experience
In high-volume remote professional roles
2
Major Companies
Concentrix & Nordia Quantrics Experience
3
Certifications
Freight VA Challenge, Broker VA Program & ongoing Engineering degree
100%
Remote-Ready
Fully equipped for distributed, async workflows
Let's Connect
Ready to Elevate Your Freight Operations?
Whether you're a freight broker, logistics manager, or carrier — I'm ready to support your operations with precision and professionalism.
Get in Touch
📍 Naga City, Philippines
🌐 Available for remote work worldwide
Made with